Pinellas HMIS Help Desk
Your go-to resource for guidance, training, and best practices in HMIS. Whether you're an End User, Agency Administrator, or System Leader, find answers fast - or submit a request for support.
Pinellas HMIS
Getting Started With HMIS
Discover everything you need to know about the requirements and process of joining Pinellas HMIS.
Policies, Procedures, & Security
Find policies, procedures, and important documents governing the use of HMIS.
Training Hub
HMIS Knowledge Base
News, Presentations, Job Aids, Forms, Policies, Meetings and More
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Frequently Asked Questions
We understand that using the Pinellas HMIS can be complex, and that's why we're here to help!
What should I do if a client has multiple profiles?
If you identify multiple profiles for the same client, you will need to submit a ticket so that the Pinellas HMIS team can merge the profiles. Be sure to include the HMIS client ID numbers of the profiles which need merged.
How do I request a new user?
To begin, the new user will need to complete preliminary steps of a Level 2 Background Screening and DCF Training. Then, a User Permission Request Form should be submitted via Wufoo. For detailed instructions, please visit the Request a New User article.
How do I request a new project?
First, determine if a new project is needed. If so, a New Project Request Form will need to be submitted. For detailed instructions, please see the Need a New Project In HMIS article.
Where do I find the Data Quality Benchmarks Submission Form?
From the Knowledge Base, click on "Data Quality & Reporting". Here you will find a section titled "Data Quality", which houses the Data Quality Certification Wufoo Form link.